Support Channels
Live Chat
Chat directly with a team of skilled support agents for the fastest way to have questions answered and issues resolved, available 24/7.
Email Support
For inquiries or for those who prefer written communication, email support is available at [email protected]. Responses are typically provided within 24 hours.
Phone Support
Contact the Helpdesk directly at +357 25008105 for emergencies or issues that are not easily resolved. Phone support is available 24/7.
Global Offices
Exness has established offices in several strategic locations around the world so that clients have somebody to talk to on (almost) every continent. Offices are located in:
- Cyprus: 1, Siafi Street, Porto Bello, Office 401, Limassol
- United Kingdom: 107 Cheapside, London
- Seychelles: 9A CT House, 2nd Floor, Providence, Mahe
- South Africa: Offices 307 & 308, Third Floor, North Wing, Granger Bay Court, V&A Waterfront, Cape Town
- Curacao: Emancipatie Boulevard Dominico F. “Don” Martina 31
- British Virgin Islands: Trinity Chambers, P.O. Box 4301, Road Town, Tortola
- Kenya: Courtyard, 2nd Floor, General Mathenge Road, Westlands, Nairobi
These offices support global operations, allowing Exness to provide tailored services and support to clients across different regions.
Exness Help Center
The Exness Help Center is easily accessible from the app, offering comprehensive trading information and guidance. Detailed articles cover topics such as platform usage, account management, and trading strategies. Solutions are designed to enable quick onboarding and provide extensive coverage of key aspects, with a focus on organized education, allowing many issues to be resolved independently without needing to contact support.
For those who prefer conducting their own research, the Help Center offers various tutorials and solutions. Resources are regularly updated to ensure access to the latest information, enhancing trading confidence and ease.